Leading supplier of drinks dispense systems to the hospitality industry, City Dispense, has introduced a rapid response unit to achieve the quickest, most comprehensive coverage of London. The firm has an extensive UK-wide footprint, operating from locations in Romford, Dartford and Luton and is introducing the rapid-response unit to strengthen and improve its coverage of the Greater London area. In a bid to avoid congestion and parking issues, engineers will travel on motorbikes carrying a vast range of commonly required parts to solve any conceivable drink dispense issues City Dispenses has rolled the service out as part of a company wide effort to reach call-outs within 2 hours on average. Andy Fletcher, managing director at City Dispense said: “We’re always looking for new ways to improve our service and the new technicians on motorbikes are already slashing response times across London, proving that the new service already gives us the competitive edge. “The bikes allow much more flexibility than a van, as they can be parked up with ease, even in busy city centres. This is particularly important for bars and pubs in central London where it can often be difficult to park a van and transport the equipment around. “We’re thrilled to introduce the new rapid response unit in London and we’ve already received exceptional feedback from customers who’ve been impressed by the response of our technicians, so we hope it is the start of things to come. “We’re dedicated to providing a reliable and efficient service for our clients, so we hope that the new rapid response technicians can further strengthen our reputation in the industry “Moving forward we would urge anybody running a pub, bar or restaurant in London to get in touch regarding any dispense problems for the quickest fix in the city.” Established more than 25 years ago, City Dispense works with high-profile clients such as Greene King, Young’s Pub Co., Air Products, Molson Coors, Bibendum-Instil Drinks and Meantime Brewing Company throughout the UK. 40 BREWING & BEVERAGE INDUSTRIES BUSINESS www.citydispense.co.uk For more information visit: City Dispense launches rapid-response London service Showcase ON THE BAR The Winter issue will be published in DECEMBER 2017 Showcase Features PRODUCTION EQUIPMENT IT & BUSINESS SYSTEMS HYGIENE & RESOURCES SALES, WHOLESALE & DISTRIBUTION New and pre-owned brewing and distilling, plus wine, cider and beverage manufacturing, equipment available in the UK. Hardware and software designed to smooth administration and production flow, including cask tracking applications. Companies providing power and other resources, plus products and services to help meet hygiene regulations. EDITORIAL DEADLINE : Thursday 2nd November ADVERTISING ARTWORK: Tuesday 7th November Drinks wholesaling and distribution, plus associated sales consultancies. 40_Layout 1 15/08/2017 11:07 Page 1